Open the onboarding screen
From the More tab choose ZATCA e-invoicing. If your business is not connected yet, the Onboarding section appears. You need the VAT filing permission; without it you see This needs the VAT filing permission.
Before you start, complete the VAT number and the business address in Settings in the browser, as the connection needs them.
Check the environment
On the Environment row choose Production, the only one that files your real invoices. The badge Files legally then shows beside it.
Generate the certificate request
At step 1, Generate the certificate request (CSR), press Generate request and wait for Certificate request generated.
- Certificate request
- OTP
- Checks
- Activate
Enter the OTP
Sign in to the Fatoora portal and generate an OTP. Type it into the OTP field, press Onboard and confirm in the Spend this OTP window.
The code is spent on every attempt, successful or not, and it must be issued for the Production environment itself. Do not retry with the same code: generate a new one on the portal.
Run the checks and activate
Press Run checks, and when they finish press Activate. You see Onboarded and ready. The screen then lists your invoices with each one's status, you can filter them, and a rejected invoice shows the reason under it. The certificate's expiry date is shown under the setup.
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