Run the statement
From Sales open the Customer statement tab, pick the customer and the period From and To, then press Run. Or go straight there with the Customer statement button beside their name in Customers & suppliers, or by pressing their row in Aging.
Read it
It opens with an Opening balance for everything before the period, then each movement: an invoice under Debit, a receipt or credit note under Credit, and the Balance after each line. At the top is the Balance due, which is what the customer owes. Press any row to open its document.
Drafts, quotes and sales orders do not appear, because they are not a debt on the customer. A negative balance means you are holding money for the customer.
Share it with the customer
Press Send on WhatsApp to send the statement with its period and balance, or Print, or download it with one of the export buttons: Export CSV, Export XLSX or Export PDF.
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