This feature comes with certain plans. If it is not in your menu, it is not in your business's plan.
Open the alerts list
Open Alerts under Daily work. The program checks your books every day at 7 in the morning Riyadh time and lists what needs someone, such as Invoice past due, Supplier bill due and Stock below minimum. To check straight away, press Run now.
Deal with an alert
Press the document number to open it and fix the problem. If it is already handled, press Dealt with to take it off the list. To bring it back, tick Show what I dismissed, then Put it back. The same thing is not raised again unless it gets worse, or 14 days pass without it moving.
Choose what reaches you
Press Settings and logs. In the What reaches me, and how table, tick how each alert reaches you: On screen, By email, On my phone and On my desktop. These are yours alone, and the defaults follow your role. Press Save, or Back to defaults to start over.
Turning off email hides nothing, as every alert stays on this screen. Phone notifications reach a device you have signed in on, in the iPhone or iPad app, with notifications allowed.
Turn on desktop notifications
Press Turn on desktop notifications and allow them in the browser's prompt, and they will reach you even with Books closed. If you refused the permission before, open the browser's site settings, allow notifications, then try again.
Check that alerts arrived
The Did the alerts arrive card shows every attempt, including what failed and why. Whoever administers the account sets Expiry alerts look ahead (days) to decide how long before a lot expires the alert appears, and this applies to the whole business.
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